Shipping policy
Shipping Policy
Last updated: April 2, 2026
1. Processing Time
Orders are processed within 1–3 business days after payment is received.
Processing times may be longer during peak periods (e.g., holidays or promotions).
2. Shipping Method & Costs
We offer standard international shipping.
Shipping costs are calculated at checkout based on:
-
Delivery location
-
Order weight
3. Delivery Time
Estimated delivery time is 7–15 business days after dispatch.
Please note:
-
Delivery times are estimates, not guarantees
-
Delays may occur due to customs or external factors
4. International Shipping
We ship worldwide.
As we ship internationally, delivery times may vary depending on:
-
Destination country
-
Local customs procedures
5. Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number.
Please note:
-
Tracking may not be available for some countries
-
In such cases, we will provide proof of shipment
6. Delayed or Lost Orders
If your order is delayed or appears lost, please contact us at:
📧 olyxfashion@gmail.com
We will assist you in tracking and resolving the issue.
7. Taxes & Customs Fees
Customers are responsible for:
-
Import duties
-
VAT or local taxes
-
Customs clearance fees
Prices on our website do not include VAT or import taxes.
For more details, please refer to our Terms of Service.
8. Address Accuracy
Customers must ensure that their shipping address is correct at checkout.
We are not responsible for:
-
Delays
-
Lost packages
-
Returns caused by incorrect or incomplete address details
9. Returns & Exchanges
For information on returns and exchanges, please refer to our Refund & Return Policy.
10. Size Disclaimer
Please note that some products use Asian sizing, which is converted to EU sizes on our website.
Minor differences in labeling may occur.
11. Customer Support
For any questions or assistance, contact us at:
📧 olyxfashion@gmail.com
By proceeding with payment, you agree to this Shipping Policy.
