Customer service

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Questions about an order, sizing, delivery or a return? A real person reads every message and replies within 1–4 business days.

Replies in 1–4 business daysFree tracked shipping14-day returns
Email info@olyxfashion.com Best for order questions, delivery updates, returns and product advice.
Response time 1–4 business days Monday to Friday, 9:00–18:00 (CET)
Orders & delivery Free tracked shipping Delivery in 5–14 working days, exclusive pairs up to 25 days. Include your order number (e.g. #1071) for faster help.

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Company details

Olyx Fashion
128 City Road, London EC1V 2NX, United Kingdom
Company No. 17440658
info@olyxfashion.com

Good to know

Olyx Fashion is an independent retailer. We are not affiliated with, sponsored by or authorised by the brands we sell. EU consumer rights apply to every order shipped within the EU.