Privacy policy

Privacy Policy
Last updated: April 2, 2026

Olyx Fashion ("we", "our", "us") operates this store and website, including all related content, features, tools, products, and services (the "Services") to provide you with a curated shopping experience. Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, and disclose your personal information when you use our Services or communicate with us.

By using our Services, you agree to the terms of this Privacy Policy.

1. Personal Information We Collect
We collect personal information that identifies or can be linked to you, including:

  • Name, billing address, shipping address, phone number, email address

  • Payment details (processed securely via third-party providers)

  • Account information (username, password, preferences)

  • Order and transaction history

  • Customer support communications

  • Device and browser information (IP address, device type, etc.)

  • Website usage data (pages visited, interactions, etc.)

2. How We Collect Your Information
We collect personal information:

  • Directly from you (when you place an order, create an account, or contact us)

  • Automatically (via cookies and tracking technologies)

  • From Shopify and service providers

  • From third-party partners

3. How We Use Your Information
We use your information to:

  • Process and fulfill orders

  • Manage your account

  • Provide customer support

  • Improve and personalize your shopping experience

  • Send updates, order confirmations, and service emails

  • Send marketing communications (you can unsubscribe anytime)

  • Prevent fraud and ensure security

  • Comply with legal obligations

4. Sharing Your Information
We may share your data with:

  • Shopify (our e-commerce platform)

  • Payment processors and shipping partners

  • IT, analytics, and customer support providers

  • Marketing and advertising partners

  • Authorities if required by law

These parties only process your data as necessary and in accordance with applicable privacy laws.

5. Shopify
Our store is hosted by Shopify. Your data may be processed by Shopify to operate and improve the platform.
Learn more: https://privacy.shopify.com

6. Cookies & Tracking Technologies
We use cookies and similar technologies to:

  • Improve website performance

  • Remember your preferences

  • Analyze traffic and behavior

  • Provide personalized ads

You can control cookies through your browser settings.

7. Your Rights (EU/EEA Users)
If you are located in the EU/EEA (including Belgium), you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent

  • Request data portability

To exercise your rights, contact us at:
📧 olyxfashion@gmail.com

8. Data Retention & Security
We retain your data only as long as necessary to:

  • Provide our Services

  • Comply with legal obligations

  • Resolve disputes

We implement reasonable security measures, but no system is 100% secure.

9. Children’s Privacy
Our Services are not intended for individuals under 16 years old. We do not knowingly collect data from children.

10. International Data Transfers
Your data may be processed outside your country (including outside the EU).
We use appropriate safeguards such as Standard Contractual Clauses where required.

11. Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with a revised date.

12. Contact Us
If you have questions or want to exercise your rights, contact us at:
📧 olyxfashion@gmail.com

By using our Services, you acknowledge that you have read and understood this Privacy Policy.